Dataquest Best e-Governed State Award

Governments across India are adopting new and innovative IT solutions to achieve greater internal efficiencies and deliver information and services to citizens, business, industry and their own employees in a faster and more effective manner.

This all-round drive fuelled by increasing awareness, competitive pressures of globalization and the availability of a variety of new technologies (ICT) has spawned a vast array of internal computerization and e-Governance projects in government departments and ministries, along with a drive towards restructuring and Government Process Re-engineering (GPR).

Successive governments have drawn up or updated existing policies and launched new programs to take forward this process of all-round exploitation of ICT to further the agenda of ‘better governance.’ This has led to a sustained increase in IT spending and deployment by government departments at the Central, state and local government levels.

With the e-Governance space witnessing an increasingly large number of project rollouts in recent years, with state governments jostling to outdo each other, it becomes extremely important for all stakeholders to be able to accurately assess and evaluate the impact of such projects.

Yet another first in India, the Dataquest ‘Best e-Governed State Award’ based on the Dataquest-IDC e-Gov Satisfaction Index Survey at the regional level is aimed at recognizing the most efficient or highest-impact IT spender states and the effectiveness of IT in Government covering the key aspects of citizen services, business services, government-2-citizen (G2C) interface, government-2-business (G2B) interface and government-2- government (G2G) interface.